At OKKing, we understand how important your privacy is. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data when you use our platform. Your trust is our priority, and we are committed to keeping your information safe at all times.
OKKing takes the responsibility of protecting users' personal data extremely seriously. As a trusted online entertainment platform in Malaysia, we operate in accordance with the Personal Data Protection Act 2010 (PDPA) and international best practices in data management.
This Privacy Policy transparently explains every aspect of how we handle your data — from the point of collection through to deletion. We believe transparency is the foundation of trust, and our relationship with users is built on honesty and full accountability.
If at any time you have questions or concerns about your privacy, our team is available to assist through our customer support channel, which operates 24 hours a day, 7 days a week.
OKKing collects your personal data through several channels — primarily during account registration, identity verification (KYC), day-to-day platform use, and interactions with our support team. All data collected is necessary to ensure the platform operates smoothly and securely.
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number | Identity verification (KYC), fraud prevention |
| Contact Data | Email address, phone number, residential address | Account communications, transaction verification |
| Financial Data | Bank account number, transaction records, deposit/withdrawal history | Payment processing, AML compliance |
| Technical Data | IP address, device type, browser, operating system | Account security, fraud detection |
| Usage Data | Game history, betting patterns, active hours | Service improvement, responsible gaming |
| Communication Data | Support chat records, emails, feedback | Dispute resolution, quality improvement |
We never collect data that is unrelated to platform operations or that exceeds legitimate requirements. Any data that is no longer needed will be deleted in accordance with our established data destruction schedule.
Every piece of data we collect is used for clear and legitimate purposes. OKKing will not use your data for any purpose not stated in this Privacy Policy without obtaining your consent first.
OKKing employs high-grade security infrastructure to protect your data at every stage — whether it is being transmitted (in transit) or stored (at rest). All communications between your device and our servers are protected with encryption SSL/TLS 256-bit which is the standard for digital banking.
Sensitive data such as financial information and identification numbers are stored in databases encrypted with AES-256 protocol and are only accessible by staff who have received the appropriate authorisation and training. Our systems undergo regular security audits by independent third parties to ensure there are no exploitable vulnerabilities.
Layered Protection: Beyond encryption, OKKing also deploys an intrusion detection system (IDS), enterprise-grade firewall, real-time activity monitoring, and two-factor authentication (2FA) to protect your account and data from cyber threats.
OKKing will not sell, rent, or disclose your personal data to any third party for marketing or commercial purposes without your explicit consent. However, there are limited circumstances where we need to share data with certain parties to enable the platform to operate.
All third parties we work with are bound by strict confidentiality agreements and are required to uphold the same data protection standards we practice. We are not liable if you voluntarily disclose your personal information to other parties through or outside the platform.
The OKKing platform uses cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and ensure the security of your login session. Cookies are small text files stored on your device when you visit our website.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some features on our platform.
OKKing retains your personal data for as long as necessary to fulfil the purpose for which it was collected and to comply with legal obligations. We do not keep your data longer than required, and we maintain a systematic data disposal schedule.
Once the retention period expires, your data will be securely deleted or anonymized using procedures that ensure no possibility of recovery by any party.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several rights regarding your personal data held by OKKing. We are committed to respecting and facilitating the exercise of these rights.
Request a copy of the personal data we hold about you
Correct any inaccurate or outdated data
Request data deletion in certain situations permitted by law
Object to the processing of your data for marketing purposes
Receive your data in a machine-readable format
Request restriction of processing under certain circumstances
To exercise any of the above rights, please contact our customer support team. We will process your request within 30 business days. In complex cases, this period may be extended up to 60 days with prior notification to you.
While OKKing invests heavily in technical security, the safety of your account also depends on your own practices. We encourage all users to take active steps to protect their login credentials.
OKKing shall not be held responsible for any loss or damage arising from a user's own negligence in safeguarding their login credentials.
OKKing reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or improvements to our services. Whenever significant changes are made, we will notify you via email or in-platform notification at least 14 days before the changes take effect.
The latest version of this Privacy Policy will always be available on this page, with the last updated date clearly shown at the top. We encourage you to review this page periodically to stay informed about how we protect your privacy. Continued use of the OKKing platform after any changes take effect will be considered acceptance of those changes.
Have a question about privacy? Contact our privacy team via in-platform customer support. We are ready to help you understand how your data is handled and to answer any questions regarding this Privacy Policy.
We don't just make promises — we implement data protection through robust technical infrastructure and policies to ensure your privacy is always maintained.
All data transmitted between your device and our servers is protected by banking-grade encryption — the same standard used by leading financial institutions worldwide.
Your identity documents and KYC information are stored in an encrypted environment with strictly limited access. No staff member may view your sensitive information without valid authorisation.
OKKing has never and will never sell your personal information to advertisers or data brokers. Your data exists solely to keep the platform running smoothly, not for third-party profit.
All our data handling practices are designed to fully comply with Malaysia's Personal Data Protection Act 2010. You have full rights over your data, and we make it straightforward to exercise those rights.
Our security monitoring system operates around the clock to detect any suspicious activity or intrusion attempts. Any threat is addressed immediately by our security team.
The OKKing platform undergoes regular security audits by certified independent third-party auditing firms. This ensures our infrastructure consistently meets the highest industry-standard security requirements.
Now that you understand our commitment to privacy and data protection, register today and enjoy a world-class entertainment experience with complete peace of mind.